Maintenance, Repair and Overhaul

Upgrades and Retrofits

System Design & Integration

Custom Designs and Applications

Maintenance, Repair & Overhaul

The Carlyle Johnson Machine Company offers maintenance, repair and overhaul  services on all its clutches and brakes. Our full time staff of trained service technicians will evaluate your clutch or brake, recommend servicing or replacement with a new assembly and then perform overhaul tasks as directed by you. You will then receive your repaired clutch/brake or a replacement clutch or brake from the factory in like-new operating condition.

How do I return a clutch for evaluation?

To begin the process, contact the Repair Department at Carlyle Johnson. The sales service agent will request information as to the model, serial number and urgency of your requirements. The sales agent will discuss evaluation fees, estimated repair time and other estimated costs that may apply to you repair. You will then be assigned a Returned Goods Authorization (RGA) for warranty items or a Repair Authorization (RPR) for non-warenty items. This number must be placed on the packing slip with the returned clutch or brake. The clutch or brake should be shipped to the following address:

The Carlyle Johnson Machine Company
291 Boston Turnpike
Bolton, CT 06043
Ref. RGA#_________
Ref. RPR#_________

What will the evaluation consist of?

Once your clutch or brake is received at the Carlyle Johnson facility, a qualified service technician will evaluate your clutch or brake. The technician will disassemble the unit and inspect each component for wear and/or damage. In some cases physical testing may be required to determine the extent of the wear and/or damage to the components. Upon finishing the inspection, the technician will write a report and forward it to a sales service agent. The sales service agent will write a formal quote including the evaluation fee, repair parts, labor and estimated delivery for your clutch or brake. We will also quote a new assembly so that you can compare the repair cost versus the replacement cost and the estimated delivery times. Once we have received your authorization to proceed the repair work will be done.

In some instances our customers purchase new clutches or brakes and then send the field unit back to us for repair in order to have a spare clutch or brake on their shelves.

Upgrades and Retrofits

The Carlyle Johnson Machine Company offers upgrades and retrofits to existing products as well as competitive products. Our standard products are periodically upgraded and improved versions are made available for service in replacing obsolete designs, as well as direct replacement of competitors' applications. This may include changing the mode of actuation such as the replacement of mechanical clutches with electric clutches in refurbished machine tools.

If you have an existing clutch or brake and would like to change the mode of operation, improve service life or efficiency, or you cannot find a direct replacement please contact us.
We have over 100 years of experience in the clutch and brake industry and have upgraded or replaced many field units. If we cannot assist you, we will recommend someone that will.

Email Sales: maxitorq@cjmco.com

The Carlyle Johnson Machine Company offers technical assistance beyond that of the selection of clutches and brakes. Our engineers have a broad range of experience in the power transmission field. This knowledge is available to you on a consulting basis or on a fixed project basis. If you are developing a new concept or have a technical power transmission problem that involves developing a system to solve it then we can assist you.
You can simply contact us and request help. We work on R&D projects as well as prototype development and proof of principal. If it is power transmission related, please feel free to contact us.

Email Sales: maxitorq@cjmco.com

Custom Designs and Applications

The Carlyle Johnson Machine Company offers its customers three possible methods to obtain products

• A standard line of clutches and brakes to meet your needs
• A wide variety of special clutches and brakes developed specifically for a market segment
• The technical expertise to work with you to create a special clutch or brake to meet your unique specific requirements
  

Although we have a standard line of products we have a much greater selection of special clutches and brakes beyond that listed in our catalog. We take pride in our engineering expertise and ability to produce prototypes in a timely manner for our customers. If you are looking for a special clutch or brake there is a good chance that we already produce it, and if not we have the technical capabilities to develop it. Our engineers have a broad range of experience in the power transmission field. With over 100 years of producing special clutches and brakes we have a large selection from which to choose. If you are looking for a unique clutch or brake to solve your power transmission needs please feel free to contact us.

Email Sales: maxitorq@cjmco.com