Contact Us: Parts & Service

To better assist our customers, we have organized our service teams based on customer applications, so our sales people are especially knowledgeable on the concerns, considerations and requirements specific to your needs.

The Carlyle Johnson Machine Company is dedicated to quality service and support of clutches and brakes. Our staff includes engineers and trained technicians who work to provide the maintenance services that ensure your components are serviced quickly and function properly.

CJM also offers a variety of clutch and brake parts and accessories, which allow customers to service parts in the field, or make their own adjustments.

Service Areas
Maintenance, repair & overhaul Upgrades and retrofits
System design and integration Custom designs and applications

Visit Our Facility

Our 41,500 sq. ft. building in Bolton, CT houses the production plant, engineering staff and support staff offices, and we are conveniently located approximately halfway between Boston and New York City.

Photography is prohibited on our premises. Recording devices, cameras and other such equipment may only be brought into our facilities with prior written consent.

Hours of Operation

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
8am - 5pm 8am - 5pm 8am - 5pm 8am - 5pm 8am - 5pm Closed Closed

All times based on Eastern time zone.

Quick Contact Form

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Have a CAD? Visit our CAD Upload Form.

 

Brake & Clutch Manufacturer Contact

Parts / Repairs / Maintenance

  • 860-643-1531 ext 116

Main Office

Carlyle Johnson Machine Co
291 Boston Turnpike, Bolton CT 06043
(Directions)

Part Evaluation & Submission Process

If you have a clutch, brake or power transmission you would like to send in for service, please call our maintenance department.

Please be prepared to provide the following:

  • Model
  • Serial number
  • Service needed
  • Urgency of your requirement

We will provide you with:

  • An evaluation of fees
  • Estimated repair time
  • Any other estimated costs that may apply
  • Returned Goods Authorization (RMA) for warranty items or a Repair Authorization (RPR) for non-warranty items

When shipping your parts, please note the Reference Number, RMA or RPR on the shipping label.



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